FAQs

How long does shipping take?

We prepare your order within 1-2 business days, and shipping takes 2-4 business days within the US. You'll get a tracking email as soon as it leaves our warehouse.

Does the Luméra Air Styler Pro work for all hair types?

Yes. Its 3 heat settings (340°F, 365°F and 390°F) and interchangeable attachments make it suitable for fine, thick, straight, or curly hair.

Is it safe to use?

Yes. It includes heat-resistant gloves to protect your hands, and its negative ion technology reduces damage by up to 89% compared to traditional tools.

What's included in the box?

1 hot air styling brush, 2 interchangeable magnetic attachments (1.5" and 2.5"), 1 pair of heat-resistant gloves, and a 100V-120V power cord.

Can I return it if it's not for me?

Yes, you have 30 calendar days from delivery to request a return or exchange, no reason needed. See our refund policy.

Is checkout secure?

Yes, all payments are processed securely through Shopify, the same platform used by thousands of stores worldwide. We never store your card details.

How do I contact you with a question?

Email us at lumera_shop@outlook.com or use our contact page. We usually reply within 24 hours.